Shipping & Returns

Thoughtfully prepared, carefully shipped.

SHIPPING

Each JAVO piece is carefully prepared and inspected before shipment.

In-stock pieces are typically processed within 2–3 business days. Made-to-order and custom pieces require additional production time,

which will be noted on the product page or confirmed at the time of purchase.

All orders are shipped with tracking. A signature may be required for higher-value orders.

U.S. SHIPPING

We currently ship throughout the United States. Shipping options and applicable charges are calculated at checkout.

INTERNAIONAL SHIPPING

International shipping is currently available on a case-by-case basis. Please contact us before placing your order to confirm availability for your destination.

Duties, taxes, and import fees, if applicable, are the responsibility of the recipient.

RETURNS

Eligible items may be returned within 14 days of delivery. To request a return, please contact us within 14 days of receiving your order. Items must be unworn, unused, and returned in their original condition and packaging.

Return shipping costs are the responsibility of the customer unless the item arrives damaged or defective.

NON-RETURNABLE ITEMS

Custom, personalized, resized, engraved, made-to-order, and final-sale pieces are not eligible for return unless they arrive damaged or defective.

RETURN PROCESS

Please contact us at info@javojewelry.com before sending any item back. Returns sent without prior authorization may not be accepted.

Once an approved return is received and inspected, the refund will be issued to the original payment method.